[Resolved] Questions Not Displaying on Question List, Reports, and Test-Taking Screen (2023-11-01)

FAQ

Thank you for using HireRoo.

An issue occurred in which questions and reports were not displayed, and questions were not displayed on the test-taking screen.

The issue has now been resolved.

We apologize for any inconvenience caused to our users.

Observed Symptoms

  • The question list was not displayed.
  • Some questions were not displayed on the report screen.
  • Questions were not displayed on the test-taking screen.

Time of Occurrence November 1, 2023, 13:10 – 16:02 JST

Cause Server memory shortage due to performance degradation of queries handling statistics

We sincerely apologize for the inconvenience caused.

If you have any questions about this incident, please contact your account representative or chat support.