How to Issue a Retest

You can issue a retest when a candidate needs to take the test again. Since you are reusing an already issued test, there are no additional screening fees.

Important Before issuing a retest, please be sure to confirm the following risks:

• If you issue a retest, the submission results (score, playback, etc.) prior to the retest issuance for the targeted problems will no longer be viewable.
• Technical reviews and final evaluations linked to the test before the retest issuance will also be deleted.
• Once a test reissuance is confirmed, it cannot be reverted to its original state.

Issuance Procedure

1. Select Menu On the candidate details screen, click the three-dot menu (︙) in the upper right corner and select "Issue Retest".

2. Configure Items Configure the following items and click the "Confirm Content" button.

   • Problems to be presented: You can select from the problems presented previously.
     • * Problems that are deselected in this retest cannot be selected in subsequent retests.
   • Time limit: You can set a time limit within the previously set time limit.
   • Test submission deadline: By default, this is 1 week from now. Please change if necessary.
   • Reason for retest: Select from the options and enter details.

3. Confirm and Issue Confirm the retest issuance details, check the "Agree to notes" box, and click the "Issue Retest" button.

Notification and Guidance to Candidate

When a retest is issued, a test URL will be automatically sent to the email address the candidate registered during their initial test attempt.

• Sender address: notification@hireroo.io
• Test access: Candidates can take the retest using the URL provided in either the "newly sent email" or the "email received during the initial test attempt".

Please instruct the candidate to take the retest using the test URL sent from HireRoo.

Next Steps

• Check Test Results