Check Billing Plan, Invoices, and Usage

Troubleshooting

Overview

You can check your current plan, usage, and invoices from the "Billing" tab in Company Settings. Only members with administrator privileges can access this section.

Checking Plan and Contract Information

  1. Click the account icon in the top right and open Company Settings.
  2. Click the Billing tab.
  3. In the Overview subtab, you can check the following:
    • Current plan name
    • Trial period / contract period
    • Number of screenings
    • Billing information (company name, address, email address)
    • Monthly usage graph

Checking Usage Details

  1. Click the Billing tab > Usage subtab.
  2. Filter by month to view a list of interview types, test IDs, and usage dates.

Downloading Invoices

  1. Click the Billing tab > Invoice List subtab.
  2. Click the PDF button in the row of the invoice you want to download.