HireRoo Terms of Service (for Corporations)

These HireRoo Terms of Service (for Corporations) (hereinafter referred to as "these Terms") stipulate the matters that users must comply with when using the services (defined in Article 2) provided by HireRoo Inc. (hereinafter referred to as "the Company") and the rights and obligations between the Company and the users. Users of the Service are requested to read the entire text of these Terms before agreeing to them.

Article 1 Application

These Terms aim to establish the rights and obligations between the Company and registered users (defined in Article 2) regarding the use of the Service, and apply to all relationships concerning the use of the Service between registered users and the Company.
Rules, regulations, and other provisions regarding the Service, which the Company posts on the Company’s website (defined in Article 2) from time to time, shall constitute a part of these Terms.

Article 2 Definitions

The following terms used in these Terms shall have the meanings set forth below:

(1) "the Service" refers to a general term for various services using coding exams provided by the Company, and specifically refers to the recruitment screening service and talent score as defined in this article.
(2) "Recruitment Screening Service" refers to the service "HireRoo" that supports the recruitment of system engineers, programmers, and other job seekers through the implementation of coding exams (including any services whose names or contents are changed, for whatever reason).
(3) "Talent Score" refers to the skill assessment service for system engineers, programmers, etc., "HireRoo Talent Score" implemented through coding exams (including any services whose names or contents are changed, for whatever reason).
(4) "Applicant" refers to an "applicant" as defined in Article 3.
(5) "Registration Information" refers to "registration information" as defined in Article 3.
(6) "Registered User" refers to a corporation registered as a user of the Service based on Article 3.
(7) "Examinee" refers to an individual who takes a coding exam through the Service at the instruction of a Registered User.
(8) "Coding Exam" refers to a technical exam related to programming, such as the creation of source code, with content prescribed by the Company, conducted in the Service.
(9) "Exam Result Data" refers to the results of coding exams, information analyzing those results, and accompanying examinee information (including, but not limited to, information provided to the Company based on Article 5).
(10) "Service Agreement" refers to the "service agreement" as defined in Article 3.
(11) "Intellectual Property Rights" refers to copyrights, patent rights, utility model rights, trademark rights, design rights, and other intellectual property rights (including the right to acquire such rights or to apply for registration of such rights).
(12) "Company Website" refers to the website operated by the Company whose domain is "hireroo.io" (including any websites whose domain or content may be changed for any reason).
(13) "External Service" refers to services prescribed by the Company, such as GitHub and other services provided by other businesses, which are used for the implementation of the Service.
(14) "External Provider" refers to the provider of External Services.
(15) "External Terms of Service" refers to the terms that define the rights and obligations between the Registered User and the External Provider.
(16) "Free Trial User" means a person who wishes to try out the Service for free, as approved by the Company, in consideration of registering to use the Service.

Article 3 Registration

Any person (hereinafter referred to as "Applicant") who wishes to use the Service may apply for registration to the Company by agreeing to comply with these Terms and by providing certain information (hereinafter referred to as "Registration Information") as specified by the Company, through submission of an application form, input into an application form, or other methods prescribed by the Company.
Applicants must provide truthful, accurate, and up-to-date information to the Company when applying for registration.
The Company may refuse registration if an Applicant, based on paragraph 1, falls under any of the following circumstances:
- (1) The Company determines that there is a risk of violating these Terms.
- (2) All or part of the Registration Information provided to the Company contains false, erroneous, or omitted entries.
- (3) The applicant has previously had their registration for the Service revoked.
- (4) The Applicant is an antisocial force, etc. (meaning organized crime groups, members of organized crime groups, quasi-members of organized crime groups, persons who have not passed 5 years since ceasing to be members of organized crime groups or quasi-members of organized crime groups, companies related to organized crime groups, corporate extortionists, groups or individuals pretending to be involved in social movements, special intellectual violence groups, and other groups or individuals who pursue economic benefits using violence, intimidation, or fraudulent means; hereinafter the same), or the Company determines that the Applicant has or is involved in any interaction or involvement with antisocial forces, etc., such as cooperating or participating in the maintenance, operation, or management of antisocial forces, etc., through funding or other means.
- (5) In addition, the Company reasonably determines that registration is inappropriate.
The Company shall judge the advisability of the Applicant's registration according to the preceding paragraph and other Company standards, and if the Company approves the registration, it shall notify the Applicant of this fact. Upon such notification, the Applicant's registration as a Registered User shall be completed, and a contract for the use of the Service (hereinafter referred to as "Service Agreement") in accordance with the provisions of these Terms shall be formed between the Registered User and the Company.
In the event of any change to the Registration Information, the Registered User shall promptly notify the Company of such change using the method specified by the Company and submit any materials requested by the Company.

Article 4 Use of the Service

During the effective period of the Service Agreement, Registered Users may use the Service according to the subscribed plan, in accordance with these Terms and the methods specified by the Company.
The Recruitment Screening Service is one in which the Company provides coding exams as part of the recruitment process after the Registered User initiates recruitment screening. The Company does not engage in job placement as defined in Article 4 of the Employment Security Act.
Notwithstanding the provisions of paragraph 1, Free Trial Users may experience the Service only for the purpose of considering registration for the Service and within the scope approved by the Company. Free Trial Users shall not allow job candidates to take coding exams. If a Free Trial User violates this paragraph, the Free Trial User shall pay a penalty of JPY 300,000 to the Company.

Article 5 Coding Exams

In the Service, the Company shall provide coding exams using external services or other methods prescribed by the Company.
Registered Users may select the scope of questions for the coding exams. The classification of the scope of questions for coding exams and the individual exam questions that comprise them shall be determined by the Company at its discretion, except in cases stipulated in the next article, and Registered Users shall not be able to request corrections, deletions, additions, or other changes to these exam questions.
The Company shall score and evaluate the content of the coding exams taken by examinees according to the Company's prescribed scoring criteria.

Article 6 Creation of Exam Questions

Registered Users may create original coding exam questions (hereinafter referred to as "Original Questions") by methods prescribed by the Company and use them as coding exam questions.
If the Company determines that the content of Original Questions is inappropriate due to errors, infringement of third-party rights, or other reasons, the Company may modify, delete, add, or otherwise change the content after prior notice to the Registered User who created such Original Questions.

Article 7 Provision of Exam Result Data

The Company shall provide Registered Users with exam result data for examinees.
The Company may analyze examinee exam result data (including, but not limited to, calculation of average scores, standard deviations, and statistical analysis), and may provide Registered Users with exam result data including the results of such analysis. Furthermore, the Company may process exam result data into statistical information that cannot identify individuals and may freely use such statistical information.
Registered Users may use the exam result data provided based on this Article for recruitment screening or skill assessment.

Article 8 Fees and Payment Methods

Registered Users shall pay the usage fees separately determined by the Company according to the subscribed plan, as consideration for the use of the Service, via bank transfer, credit card payment, or other methods designated by the Company. If a Registered User wishes to change their plan during the effective period of the Service Agreement, the Registered User shall notify the Company by the deadline specified by the Company. The Registered User shall bear bank transfer fees and other payment-related expenses.
When using the Recruitment Screening Service, Registered Users may purchase coding exam usage rights in bulk (pre-paid) in units specified by the Company. If purchased in bulk under this paragraph, Registered Users can conduct coding exams for a specified number of times. Coding exam usage rights purchased in bulk are only valid during the effective period of the Service Agreement (even if the effective period is extended in accordance with Article 19, Paragraph 2, coding exam usage rights cannot be carried over to the extended period). Furthermore, if some or all of the purchased coding exam usage rights are not used within the effective period of the Service Agreement, the Company shall not under any circumstances accept cancellations or refunds for bulk purchases. However, this shall not apply if it is due to reasons attributable to the Company.
If a Registered User delays payment of usage fees, the Registered User shall pay the Company late payment damages at an annual rate of 14.6%.
The Company shall not be obligated to refund any received usage fees to Registered Users for any reason. However, this shall not apply if it is due to reasons attributable to the Company.

Article 9 Management of Account Information

The Registered User shall manage and store their user ID and password for the Service (hereinafter referred to as "Account Information") at their own responsibility, and shall not allow third parties to use it, lend it, transfer it, change the name, sell it, etc.
The Registered User shall be responsible for any damages caused by insufficient management of Account Information, errors in use, use by third parties, etc., and the Company shall not bear any responsibility.
If the Registered User discovers that Account Information has been stolen or is being used by a third party, they shall immediately notify the Company of such fact and follow the Company's instructions.

Article 10 Prohibited Acts

When using the Service, Registered Users shall not engage in any of the following acts. If the Company reasonably determines that a Registered User's act falls under or is likely to fall under any of these items, the Company may delete all or part of the Registered User's information, suspend transmission, or take other measures without prior notice to the Registered User.
- (1) Acts that infringe on the intellectual property rights, portrait rights, privacy rights, honor, other rights or interests of the Company, other Registered Users, examinees, external providers, or other third parties (including acts that directly or indirectly induce such infringement).
- (2) Acts related to criminal activity or acts contrary to public order and morals.
- (3) Sending obscene information or information harmful to minors.
- (4) Sending information related to heterosexual dating.
- (5) Acts that violate laws or internal rules of industry organizations to which the Company or the Registered User belongs.
- (6) Sending information containing computer viruses or other harmful computer programs.
- (7) Sending data through the Service that exceeds certain data capacity set by the Company.
- (8) Acts that are reasonably deemed likely to obstruct the operation of the Service by the Company.
- (9) Other acts that the Company reasonably deems inappropriate.
The Company shall not be liable for any damages incurred by the Registered User based on measures taken by the Company under this Article.

Article 11 Suspension of the Service, etc.

In any of the following cases, the Company may suspend or interrupt all or part of the use of the Service without prior notice to the Registered User:
- (1) When performing periodic or emergency inspection or maintenance work on the computer system related to the Service.
- (2) When an accident causes the computer, communication lines, etc. to stop.
- (3) When the operation of the Service becomes impossible due to force majeure such as fire, power outage, or natural disaster.
- (4) When troubles, interruption or suspension of service provision, suspension of linkage with the Service, specification changes, etc. occur in external services.
- (5) In other cases, when the Company reasonably determines that suspension or interruption is necessary.
The Company may terminate the provision of the Service at its reasonable discretion. In this case, the Company shall notify the Registered User in advance.
The Company shall not be liable for any damages incurred by the Registered User due to measures taken by the Company under this Article.

Article 12 Burden of Equipment, etc.

The Registered User shall, at their own expense and responsibility, prepare and maintain computers, smartphones, software, and other equipment, communication lines, and other communication environments necessary to receive the Service.
The Registered User shall, at their own expense and responsibility, implement security measures such as preventing computer virus infection, unauthorized access, and information leakage, according to their own Service usage environment.
Even if the Company has stored the Registered User's exam result data and other information for a certain period operationally, the Company shall not be obligated to store such information after the lapse of a certain period, and the Company may delete this information at any time.
When installing software, etc. on the Registered User's computer, smartphone, etc. by downloading from the Company website or by other means, upon starting to use the Service or during the use of the Service, the Registered User shall exercise sufficient care to prevent the loss or alteration of information held by the Registered User or the breakdown or damage of equipment.

Article 13 Attribution of Rights

All ownership and intellectual property rights relating to the Company Website and the Service belong to the Company or its licensors, and the license to use the Service based on the registration set forth in these Terms does not imply the transfer or licensing of the intellectual property rights of the Company or its licensors regarding the Company Website or the Service, except as expressly stated in these Terms. Registered Users shall not engage in any act that may infringe on the intellectual property rights of the Company or its licensors for any reason (including, but not limited to, disassembling, decompiling, or reverse engineering).
With regard to Exam Result Data and other data obtained by the Company through the use of the Service by Registered Users and examinees on the Company Website or in the Service, the Company may freely use (including replication, copying, alteration, sublicense to third parties, and all other uses) such data without compensation to the extent necessary for improving the Service, providing the Service, and developing new services by the Company.

Article 14 Cancellation of Registration, etc.

If a Registered User falls under any of the following circumstances, the Company may temporarily suspend the use of the Service or cancel the Registered User's registration without prior notice or demand:
- (1) Violation of any provision of these Terms.
- (2) Discovery of false information in the Registration Information.
- (3) Use or attempted use of the Service for purposes or methods that may cause damage to the Company, other Registered Users, examinees, external service providers, or other third parties.
- (4) Obstruction of the operation of the Service by any means.
- (5) Suspension of payment or inability to pay, or filing of a petition for bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation proceedings, or similar proceedings.
- (6) Receiving a disposition of dishonor for a bill or check issued or accepted by oneself, or receiving a disposition of suspension of transactions by a clearinghouse or other similar measures.
- (7) Filing of a petition for attachment, provisional attachment, provisional disposition, compulsory execution, or auction.
- (8) Receiving a disposition for delinquent taxes.
- (9) Death, or receiving a judgment for commencement of guardianship, curatorship, or assistance.
- (10) No use of the Service for 12 months or more, and no response to communication from the Company.
- (11) Falling under any of the items in Article 3, Paragraph 3.
- (12) Other cases where the Company reasonably determines that the continuation of the Registered User's registration is inappropriate.
In the event that any of the circumstances in the preceding paragraph apply, the Registered User shall automatically lose the benefit of time for all debts owed to the Company and shall immediately pay all such debts to the Company.
The Company may cancel a Registered User's registration by notifying the Registered User by the method specified by the Company at least 30 days in advance.
The Company shall not be liable for any damages incurred by the Registered User due to actions taken by the Company under this Article.
In the event that the other party is an anti-social force, or is cooperating with or involved in the maintenance, operation or management of an anti-social force through provision of funds or other means, or has any other interaction or involvement with an anti-social force, the Registered User and the Company may, by notifying the other party, terminate the Service Agreement without incurring any liability for damages.
The Registered User may not arbitrarily terminate the Service Agreement during its effective period, unless otherwise stipulated in these Terms.

Article 15 Disclaimer of Warranties and Limitation of Liability

While the Company strives to appropriately conduct coding examinations, evaluations, and analyses to accurately report examinee abilities, it does not provide any warranty regarding the completeness of coding exam content, scoring criteria, the Company's analysis methods, etc. Furthermore, although the Company conducts prescribed coding examinations and analyzes their results, these are performed based on the Company's unique standards and at its discretion. Building on this premise, the Exam Result Data provided by the Company to Registered Users shall be used at the Registered User's own responsibility. The Company bears no responsibility whatsoever for the results of Registered User's use of the Service and Exam Result Data (including, but not limited to, examinee evaluation, examinee recruitment, rejection of offers by examinees, examinee resignation, and assessment of examinee work aptitude).
The Service is provided "as is," and the Company makes no warranties whatsoever, including but not limited to, fitness for a particular purpose, commercial utility, completeness, or continuity.
Even if the Registered User obtains any information directly or indirectly from the Company regarding the Service, the Company Website, other Registered Users of the Service, Examinees, or other matters, the Company makes no warranty to the Registered User beyond what is stipulated in these Terms.
While the Service may link with external services, the Company does not guarantee such linkage, and the Company assumes no responsibility whatsoever for any hindrance to linkage with external services, except in cases attributable to the Company.
The Registered User shall, at their own responsibility and expense, investigate whether using the Service violates any applicable laws, internal rules of industry organizations, etc., and the Company makes no guarantee that the Registered User's use of the Service complies with applicable laws, internal rules of industry organizations, etc.
The Registered User shall be responsible for handling and resolving any transactions, communications, disputes, etc. that arise between the Registered User and other Registered Users, examinees, external service providers, or other third parties in connection with the Service or the Company website, and the Company shall bear no responsibility whatsoever for such matters, except in cases attributable to the Company.
The Company shall not be liable for any damages incurred by the Registered User in connection with the Service, including interruption, suspension, termination, unavailability or alteration of the Service by the Company, deletion or loss of information including the Registered User's exam result data, cancellation of the Registered User's registration, loss of data or breakdown or damage to equipment due to the use of the Service, or any other damages, except in cases attributable to the Company.
Even if links from the Company Website to other websites or links from other websites to the Company Website are provided, the Company shall not be liable for any websites other than the Company Website or information obtained therefrom, except in cases attributable to the Company.
The Company shall not be liable for any default under the Service Agreement for the duration of a force majeure event (including, but not limited to, fire, power outage, hacking, computer virus infiltration, earthquake, flood, war, epidemic, embargoes, strikes, riots, unavailability of supplies and transportation facilities, intervention, directives or requests by government authorities or local governments, or enactment or repeal of domestic or foreign laws) that is beyond the Company's reasonable control.
Even if, due to the application of the Consumer Contract Act or other mandatory laws or for any other reason, the Company is liable for damages to the Registered User, the Company's liability for damages shall be limited to the higher of the total amount of Service usage fees actually received by the Company from the Registered User in relation to the coding examination concerned, for the period of three months preceding the date on which the cause of the damage occurred, or JPY 500.

Article 16 User's Responsibility for Damages

If a Registered User causes damage to the Company by violating these Terms or in connection with the use of the Service, the Registered User shall compensate the Company for such damage.
If a Registered User receives a complaint from or becomes involved in a dispute with other Registered Users, examinees, external service providers, or any other third party in connection with the Service, the Registered User shall immediately notify the Company of the details, and at the Registered User's expense and responsibility, process and resolve such complaint or dispute, and report the progress and outcome to the Company upon request.
If the Company receives any claims from other Registered Users, examinees, external service providers, or any other third party due to infringement of rights or other reasons in connection with the Registered User's use of the Service, the Registered User shall compensate the Company for the amount that the Company was compelled to pay to such third party based on such claims.

Article 17 Confidentiality

In these Terms, "Confidential Information" means all information concerning the technology, sales, business operations, finance, organization, and other matters of the other party, which the Registered User or the Company has received or disclosed from the other party in writing, orally, or through recording media, or has otherwise obtained knowledge of, in connection with the Service Agreement or the Service. However, information that (1) was already publicly known or already known at the time of provision or disclosure by the other party or at the time of acquisition, (2) became publicly known through publications or other means after provision, disclosure, or acquisition from the other party due to reasons not attributable to the receiving party, (3) was lawfully obtained from a third party with authority to provide or disclose it without assuming a confidentiality obligation, (4) was independently developed without relying on Confidential Information, and (5) was confirmed in writing by the other party as not requiring confidentiality, shall be excluded from Confidential Information.
The Registered User and the Company shall not provide, disclose, or leak the other party's Confidential Information to any third party without the other party's consent. Furthermore, the Registered User shall use the other party's Confidential Information solely for the purpose of using the Service, and the Company shall use it solely for the purpose of providing and improving the Service and developing new services.
Notwithstanding the provisions of Paragraph 2, the Registered User and the Company may disclose Confidential Information based on an order, request, or demand from laws, courts, or government agencies. However, in such cases, the other party must be promptly notified.
If the Registered User or the Company reproduces documents or magnetic recording media containing Confidential Information, the replicas shall be strictly managed in accordance with Paragraph 2.
When requested by the other party, the Registered User and the Company shall, without delay, return or dispose of the Confidential Information, all documents and other recording media containing or embodying the Confidential Information, and all copies thereof, in accordance with the other party's instructions.

Article 18 Handling of Personal Information, etc.

The handling of Registered User's personal information (meaning "personal information" as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information) by the Company shall be in accordance with the Company's separately established Privacy Policy, and the Registered User agrees that the Company will handle the Registered User's personal information in accordance with this Privacy Policy.

Article 19 Term

The effective period of the Service Agreement shall commence on the date the Registered User's registration based on Article 3 is completed, and shall continue until the earliest of (i) the expiration date of the period specified at the time of the registration application, (ii) the date the Registered User's registration is cancelled, or (iii) the date the provision of the Service pertaining to the Registered User's application is terminated. However, regarding the period specified in (i) above, if neither the Registered User nor the Company notifies rejection of extension by 30 days prior to the expiration date of the period in (i), the period shall be extended for the same duration as the period in (i), and thereafter the same shall apply.

Article 20 Changes to these Terms, etc.

The Company may freely change the content of the Service.
The Company may change these Terms (including rules, regulations, etc. concerning the Service posted on the Company website; hereinafter the same in this paragraph). When changing these Terms, the Company shall notify the content of the change and the effective date of the change by the method specified by the Company by the effective date. If the Registered User uses the Service after the notified effective date or fails to complete the cancellation procedure within the period specified by the Company, the Registered User shall be deemed to have agreed to the change to these Terms.

Article 21 Contact/Notice

Inquiries regarding the Service, other communications or notices from Registered Users to the Company, and notices regarding changes to these Terms or other communications or notices from the Company to Registered Users shall be made by the method specified by the Company.

Article 22 Assignment of these Terms, etc.

The Registered User may not assign, transfer, encumber, or otherwise dispose of their position under the Service Agreement or their rights or obligations under these Terms to a third party without the Company's prior written consent.
If the Company transfers its business regarding the Service to a third party (regardless of the form, such as business transfer, company split, or otherwise), the Company may, in connection with such transfer, assign its position under the Service Agreement, its rights and obligations under these Terms, and the Registered User's registration information and other customer information to the transferee of such transfer, and the Registered User agrees to such assignment in advance in this paragraph.

Article 23 Entire Agreement

These Terms constitute the entire agreement between the Company and the Registered User with respect to the matters contained herein, and supersede all prior agreements, representations, and understandings between the Company and the Registered User, whether oral or written, with respect to the matters contained herein.

Article 24 Severability

Even if any provision of these Terms or a part thereof is determined to be invalid or unenforceable by the Consumer Contract Act or other laws and regulations, the remaining provisions of these Terms and the remaining part of the provision that has been determined to be invalid or unenforceable shall continue to be in full force and effect, and the Company and the Registered User shall endeavor to revise such invalid or unenforceable provision or part to the extent necessary to make it legal and enforceable and to ensure the intent and legal and economic effect equivalent to such invalid or unenforceable provision or part.

Article 25 Surviving Provisions

The provisions of Article 7, Paragraphs 2 and 3, Article 8, Paragraph 3 (limited to cases where there are unpaid amounts), Article 12, Paragraph 3, Article 13, Article 15, Paragraphs 6 and 10, Article 16, Article 17, and Articles 21 to 27 shall remain in effect even after the termination of the Service Agreement.

Article 26 Governing Law and Jurisdiction

The governing law for these Terms shall be Japanese law, and the Tokyo District Court or the Tokyo Summary Court shall be the exclusive court of first instance with agreed jurisdiction for any disputes arising from or related to these Terms.

Article 27 Consultative Resolution

In the event of matters not stipulated in these Terms or doubts regarding the interpretation of these Terms, the Company and the Registered User shall, in accordance with the principle of good faith and sincerity, promptly resolve them through consultation.

[Established on November 29, 2021]
[Revised on March 18, 2022]
[Revised on July 18, 2022]
[Revised on December 20, 2022]
[Revised on January 20, 2023]
[Revised on March 14, 2023]
[Revised on October 3, 2023]
[Revised on January 15, 2024]
[Revised on June 3, 2025]