HireRoo Terms of Service (for Corporations)

その他

These HireRoo Terms of Service (for Corporations) (hereinafter referred to as "these Terms") set forth the rights and obligations between HireRoo Inc. (hereinafter referred to as "the Company") and Customers regarding the use of the HireRoo Platform and the Service provided by the Company. Customers shall use the Service after reviewing and agreeing to the contents of these Terms.

Chapter 1 General Provisions and Common Terms of Use

Article 1 Application

  1. These Terms apply to all relationships between the Company and Customers concerning the use of the Service.
  2. In addition to these Terms, Customers shall comply with the Order Documents, reasonable rules of use presented by the Company regarding the use of the Service, and other individual terms. However, if such rules or other indications change the contents of an existing Service Agreement, Article 37 shall apply.
  3. If a Customer applies for multiple Individual Services, the common provisions shall apply to all Subscribed Services, and the chapter concerning each Individual Service shall apply only if the Customer has applied for such Individual Service.

Article 2 Definitions

  1. "HireRoo Platform" means the platform provided by the Company under the name "HireRoo," which integrates functions relating to recruitment, evaluation and visualization of AI collaboration skills, and other aspects of engineering organizations.
  2. "Individual Services" means the services listed in the following items:
    • (1) "HireRoo Skill Interview": a service that visualizes the technical skills, AI collaboration skills, and other abilities of candidates and others, and supports recruitment screening, through coding exams or other methods prescribed by the Company (hereinafter referred to as "Skill Interview").
    • (2) "HireRoo Skill Assessment": a service that evaluates and visualizes AI collaboration skills and other AI utilization skills of the Customer's officers, employees, and other Subjects through the acquisition and analysis of data on business AI usage and other practical data, the administration of tests provided by the Company, or a combination thereof, and provides evaluation results, feedback, and other information (hereinafter referred to as "Skill Assessment").
  3. "Subscribed Services" means those Individual Services that the Customer has applied to use through the Order Documents and that the Company has accepted.
  4. "the Service" means the Subscribed Services and the common functions of the HireRoo Platform provided by the Company in connection therewith.
  5. "Order Documents" means application forms, purchase orders, quotations, application screens, and other documents or electronic records whose contents the Customer has confirmed and accepted by signature, name and seal, or electronic means prescribed by the Company. Price lists, service specifications, service level agreements, and other materials constitute part of the Order Documents only if they are expressly referenced in the Order Documents and the Customer can review their contents at the time of application.
  6. "Customer" means a corporation or other organization using the Service for business purposes that has entered into a Service Agreement for the Service pursuant to Article 4.
  7. "Administrator" means a person granted by the Customer with administrative authority over the Service, such as contract management, inviting Users, and setting permissions.
  8. "User" means an officer, employee, dispatched worker, contractor, or other person whom the Customer allows to use the Service.
  9. "Subject" means an individual who is the subject of exams, evaluations, analyses, learning, re-evaluations, or other processing through the Service, including candidates, officers and employees of the Customer, and other persons subject to evaluation by the Service.
  10. "Evaluation Results" means scores, ranks, analysis results, comparison results, evaluation rationales, reports, improvement suggestions, feedback, and other outputs generated or provided by the Service.
  11. "Evaluated Content" means the text of prompts entered by Subjects into AI Services, the text output from AI Services, source code, and other content contained therein, which is acquired or processed through the Service for evaluation in Skill Assessment.
  12. "Customer Data" means data entered, transmitted, or linked to the Service by the Customer, Users, or Subjects, or data acquired by the Company in connection with the use of the Service, including exam answers, source code, prompts, AI outputs, AI usage logs, exam history, evaluation history, attribute information, and other information necessary for providing the Subscribed Services. Evaluated Content shall be included in Customer Data.
  13. "Intellectual Property Rights" means copyrights, patent rights, utility model rights, design rights, trademark rights, and other intellectual property rights, as well as the rights to acquire or apply for registration of such rights.
  14. "External Services" means cloud services, AI Services, source code management services, authentication services, and other services provided by businesses other than the Company that are linked with the Service or used to provide the Service.
  15. "Company Website" means the Company's website whose domain is "hireroo.io" (including such website after any change to its domain or contents).
  16. "AI Services" means those External Services, such as generative AI services and machine learning services, that use artificial intelligence technology to process, analyze, generate, infer from, or otherwise process input data.

Article 3 Order Documents and Order of Precedence

  1. Individual terms that vary by transaction, such as Subscribed Services, plans, quantities, fees, and Usage Periods, shall be set forth in the Order Documents. These Terms shall apply to payment, renewal, cancellation, handling of Customer Data, and other terms set forth in these Terms, unless otherwise provided in the Order Documents.
  2. If any terms, special provisions, or individual agreements individually agreed upon between the Company and the Customer in the Order Documents differ from these Terms, such terms, special provisions, or individual agreements shall prevail.

Article 4 Application and Formation of the Service Agreement

  1. Any person wishing to use the Service shall agree to these Terms and apply for the use of the Subscribed Services by providing true, accurate, and up-to-date information in the manner prescribed by the Company.
  2. The Company may refuse an application if it reasonably determines that the applicant falls under any of the following items:
    • (1) The applicant has violated or is likely to violate these Terms.
    • (2) The application contains false information, errors, or material omissions.
    • (3) The applicant has previously been subject to suspension of use of or termination of a contract for the Company's services.
    • (4) The applicant is an Antisocial Force or has a relationship with Antisocial Forces.
    • (5) There are other reasonable grounds that make it difficult or inappropriate to provide the Service.
  3. A service agreement consisting of these Terms and the Order Documents (hereinafter referred to as the "Service Agreement") shall be formed when the Company notifies the applicant of its acceptance of the application.
  4. If any changes occur to the application details, the Customer shall notify the Company of such changes without delay in the manner prescribed by the Company.

Article 5 Use of the Service

  1. During the term of the Service Agreement, the Customer may use the Subscribed Services for its own business purposes in accordance with these Terms and the Order Documents.
  2. The Customer shall not use the Service beyond the number of users, number of seats, number of exams, purposes of use, or other limitations set forth in the Order Documents. If the Company confirms usage exceeding the contracted quantity, the Company may request that the Customer stop the excess usage or purchase additional contracted quantity.
  3. When using functions that link Customer Data or Evaluation Results between Subscribed Services, the Customer warrants that it has provided explanations to Subjects, taken other necessary measures, and holds the authority necessary for such linkage.
  4. The Company grants the Customer a non-exclusive, non-transferable, and non-sublicensable right to use the Service, and, except as expressly provided in these Terms, does not transfer the Service or any Intellectual Property Rights therein.

Article 6 Users and Subjects

  1. The Customer shall, at its own responsibility, designate Administrators, Users, and Subjects and allow them to use the Service.
  2. The Customer shall cause Administrators and Users to comply with these Terms and the rules for using the Service established by the Company, and shall be responsible for the acts of such persons as if they were the Customer's own acts.
  3. If separate individual terms of use or a privacy policy prescribed by the Company apply to Subjects, the Company shall present them to Subjects on the Service or by other reasonable means and, where necessary, request their consent or acknowledgment. The Customer shall provide cooperation reasonably necessary for such presentation and for obtaining such consent or acknowledgment.

Article 7 Free Trial

  1. If the Company permits a free trial, the Customer may use the free trial within the period and scope designated by the Company, solely for the purposes of evaluating the introduction of the Service, checking its operation, and verifying its settings.
  2. Except as expressly permitted by the Company, the Customer shall not use the free trial for actual recruitment screening, employee evaluation, personnel decisions, provision of commercial services, or other production purposes.
  3. If the Customer violates the preceding paragraph, the Company may immediately suspend the free trial and claim payment of the standard fees corresponding to such use and any damages incurred by the Company in excess thereof.
  4. Limitations on functions, number of users, retention periods, support, and other matters may apply to the free trial, and the Company does not guarantee the continued provision of the free trial.

Article 8 Fees and Payment Method

  1. In consideration for the Service, the Customer shall pay the fees set forth in the Order Documents and the applicable consumption tax and other taxes.
  2. Unless otherwise provided in the Order Documents, the Company shall issue an invoice for the fees, and the Customer shall pay the fees by the last day of the month following the month in which the invoice is issued, by bank transfer to the account designated by the Company or by other methods approved by the Company. Bank transfer fees shall be borne by the Customer.
  3. The Customer agrees that usage records, number of seats, number of exams, and other measurement results on the Service shall serve as the basis for fee calculation to the extent reasonably necessary for the Company to calculate the invoiced amount. If the Customer objects to an invoice, it shall notify the Company with reasons within 30 days of receiving the invoice.
  4. If the Customer delays payment, the Customer shall pay late payment charges at a rate of 14.6% per annum from the day following the payment due date until the date of full payment.
  5. The Company shall not refund fees already received, except where required by law, where the Company was unable to provide the Subscribed Services due to reasons attributable to the Company, or where otherwise provided in these Terms or the Order Documents.

Article 9 Management of Accounts and Access Rights

  1. The Customer shall, at its own responsibility, appropriately assign, manage, and delete authentication information and access rights for those accounts of Administrators, Users, and Subjects over which the Customer has administrative authority.
  2. Except as separately approved by the Company, the Customer shall not allow any person other than the named holder of an account assigned to an Administrator, User, or Subject to use, borrow, receive, buy, or share such account.
  3. The Customer shall set account permissions to the extent necessary for job duties, and shall delete or change such permissions without delay upon retirement, transfer, termination of contract, or other circumstances in which such permissions are no longer necessary.
  4. If the Customer becomes aware of unauthorized use of an account or a risk of information leakage, the Customer shall immediately notify the Company and follow the Company's instructions.
  5. The Company shall not be liable for damages arising from the Customer's inadequate management or the acts of Users, except where such damages are attributable to the Company.

Article 10 Common Obligations of the Customer

  1. The Customer shall, at its own expense and responsibility, prepare and maintain the usage environment necessary for using the Service, such as equipment, software, communication lines, internal networks, and accounts for External Services that the Customer connects on its own, excluding those provided by the Company.
  2. The Customer warrants that, with respect to the Customer Data entered into or linked to the Service, it holds the rights and authority necessary to have the Company process such data and to use it on the Service, and that it complies with applicable laws and regulations.
  3. If Customer Data includes confidential information, personal information, or other protected information of third parties, the Customer shall confirm that the transmission of such information to the Service and to External Services that the Customer connects on its own does not violate applicable laws and regulations, contracts with third parties, internal rules, or the like.
  4. The Customer shall provide Subjects with necessary explanations regarding the purposes of use of the Service, the information acquired and used, the persons who may view it, retention periods, use for personnel decisions, and other matters affecting the rights and interests of Subjects, and shall take any other measures required under applicable laws and regulations.
  5. When using Evaluation Results, the Customer shall take into account the attributes, duties, experience, usage environment, time of evaluation, and other circumstances of Subjects, and shall not handle Evaluation Results in a manner contrary to laws and regulations, public order and morals, or fair recruitment and personnel practices.

Article 11 Prohibited Acts

  1. The Customer shall not engage in any of the following acts in connection with the use of the Service:
    • (1) Acts that violate laws and regulations, public order and morals, employment contracts, work rules, or other rules applicable to the Customer.
    • (2) Acts that infringe the Intellectual Property Rights, privacy, trade secrets, or other rights or interests of the Company, Subjects, other customers, External Service providers, or other third parties.
    • (3) Acts of using the Service for purposes or in a manner that is discriminatory, unfair, harassing, or otherwise causes undue disadvantage to Subjects.
    • (4) Acts of making decisions that significantly affect Subjects mechanically or automatically without reasonable verification, disregarding the nature and limitations of Evaluation Results.
    • (5) Acts of acquiring or analyzing non-business or private AI usage, private communications, personal accounts, or other information that Subjects reasonably expect to be in their private sphere, without providing necessary explanations to Subjects or beyond the purposes or scope explained.
    • (6) Acts of using Evaluation Results of the Service, without the Company's prior consent, for the publication of comparison results with the services of the Company or third parties, advertising, public evaluations, or other external purposes.
    • (7) Acts of reselling, redistributing, or lending usage rights, seats, exam slots, or other rights to the Service to third parties, or using the Service to provide services to third parties.
    • (8) Other acts that the Company reasonably determines to be inappropriate in light of the nature and purpose of the Service.
  2. The Customer shall not cause or allow Administrators and Users to engage in any of the following acts, and shall cause such persons to comply with this paragraph:
    • (1) Acts of allowing third parties to use, borrow, receive, buy, or share accounts or authentication information assigned to oneself.
    • (2) Acts of copying, leaking, transmitting to the public, or providing to third parties exam questions, scoring criteria, evaluation logic, or other information that the Company keeps non-public, beyond the scope permitted under the Service Agreement.
    • (3) Acts of reverse engineering, decompiling, disassembling, model extraction, scraping, vulnerability scanning without the Company's prior consent, or other analysis not permitted by the Company with respect to the Service.
    • (4) Acts of placing an excessive load on, gaining unauthorized access to, or transmitting malware to the Service or the Company's systems, or interfering with the operation of the Service.
    • (5) Other acts falling under any item of the preceding paragraph.
  3. If the Customer uses Skill Interview or test-based evaluation in Skill Assessment, the Company shall present the exam and evaluation rules established by the Company to Subjects on the Service or by other reasonable means. If the Customer establishes its own exam and evaluation rules in addition to the rules presented by the Company, the Customer shall notify Subjects of such rules in advance. If the Customer becomes aware of impersonation, proxy exam-taking by third parties, assistance from unauthorized materials, AI, or third parties, or other acts violating the exam and evaluation rules, the Customer shall take measures reasonably necessary in light of the purpose of the screening or evaluation.
  4. If any of the preceding three paragraphs is violated, or there is a reasonable risk of such violation, the Company may take measures reasonably necessary, such as suspending the transmission of Customer Data or restricting access, depending on the nature of the Service and the nature and urgency of the violation. In non-urgent cases, the Company shall, in principle, notify the Customer in advance and give the Customer a reasonable opportunity to cure.

Chapter 2 Data, Intellectual Property, and External Services

Article 12 Handling of Customer Data

  1. Rights to Customer Data shall belong to the Customer or the legitimate right holder, excluding rights previously belonging to the Company or third parties.
  2. The Customer grants the Company the authority to copy, store, convert, analyze, display, transmit, and otherwise process Customer Data to the extent necessary for providing, maintaining, and supporting the Service, ensuring security, responding to failures, calculating fees, and performing the Service Agreement.
  3. The Company shall handle Customer Data in accordance with these Terms, the Order Documents, and applicable laws and regulations.
  4. Unless the Customer gives prior express consent or there is a separate agreement, the Company shall not use Customer Data in a form that can identify a specific Customer or individual for the training, additional training, or fine-tuning of AI or machine learning models provided by the Company or third parties, ad delivery, or other purposes unrelated to the Customer. However, this shall not apply to inference and other processing necessary to provide the Service, use in accordance with paragraph 6, and use of information processed in accordance with Article 14 so that the Customer or individuals cannot be identified.
  5. When the Company transmits Customer Data to External Services, the Company shall limit such transmission to the extent necessary for providing the Service and shall handle such data in accordance with Articles 13 and 16.
  6. Notwithstanding Article 14, the Company shall use Evaluated Content itself acquired in Skill Assessment only for generating Evaluation Results and other purposes necessary for providing Skill Assessment. However, the Company may generate, from Evaluated Content, statistical information, features, and other information that cannot identify a specific Customer or individual and cannot be re-identified by reasonable means, and use such information to improve the quality or accuracy of Skill Assessment or to verify evaluation criteria or analysis methods. The Company shall not re-identify the Customer or Subjects from such information.
  7. The Company shall implement technical and organizational access controls so that the Company's officers and employees cannot view the contents of Evaluated Content.

Article 13 Personal Data, Security Management, and Subcontracting

  1. If Customer Data includes personal information or personal data, the Customer shall take measures required under laws and regulations applicable to the Customer, such as lawful acquisition and use of such personal information, explanations to Subjects, and responses to requests for disclosure and the like. To the extent the Company is entrusted by the Customer with the handling of personal data for the provision of the Service, the Company shall handle such personal data in accordance with these Terms and the Order Documents.
  2. The Company shall implement reasonable organizational, human, physical, and technical security control measures appropriate to the nature and risks of the data, in order to prevent leakage, loss, or damage of personal data and otherwise ensure its security.
  3. To the extent necessary for providing the Service, the Company may subcontract the handling of personal data and other Customer Data to cloud providers, AI Service providers, and other third parties. In such cases, the Company shall appropriately select subcontractors, secure confidentiality, security management, prohibition of use for other purposes, incident reporting, and other necessary matters by contract or other appropriate means, and appropriately supervise the subcontractors.
  4. When transmitting Customer Data to AI Service providers, the Company shall use such services solely for inference or evaluation processing necessary for the Service, and shall use contractual terms or settings under which such providers do not use Customer Data for training, additional training, or fine-tuning of their own or third parties' AI or machine learning models.
  5. To the extent reasonably necessary for the Customer to fulfill its obligations under applicable laws and regulations, such as legally required supervision of entrustees of personal data, the Company shall provide, in the manner prescribed by the Company, information on the main subcontractors handling Customer Data, their business activities, the countries or regions where the data is processed or stored, and other necessary information.
  6. When the Company newly adds, or makes a material change to, a main subcontractor that materially affects the security or confidentiality of Customer Data, the Company shall, in principle, notify the Customer at least 15 days before the date of the change, except in urgent cases.
  7. If the Customer has reasonable data protection or information security grounds regarding the change described in the preceding paragraph, the Customer may raise an objection with reasons within 10 business days of receiving the notice. In such case, the Company and the Customer shall consult in good faith on alternative measures and other reasonable solutions. If reasonable alternative measures cannot be implemented and the use of such subcontractor would make it difficult for the Customer to fulfill its obligations under applicable laws and regulations, or would cause a comparably serious impediment to the security or confidentiality of Customer Data, the Customer may cancel the Subscribed Services affected by such subcontracting. In such case, the Company shall refund the portion of the fees prepaid by the Customer that corresponds to the unprovided period after the date of cancellation.
  8. To the extent reasonably necessary for the Customer to fulfill its obligation to supervise its entrustees, the Company shall provide information on its security control measures and other information in the manner prescribed by the Company. If it is difficult for the Customer to carry out legally required supervision even with the foregoing information, or if there is otherwise a reasonable need, the Customer may conduct an individual audit of the Company's facilities, systems, and the like; provided, however, that such audit shall be conducted after the Company and the Customer have separately agreed upon its scope, method, timing, costs, and other conditions.
  9. If the Company becomes aware that leakage, loss, damage, unauthorized access, or another incident involving Customer Data has occurred and may affect the rights and interests of the Customer or Subjects, the Company shall notify the Customer without delay, reasonably cooperate in investigating the cause, confirming the scope of impact, preventing recurrence, and taking legally required actions, and provide information reasonably necessary for the Customer to make legally required reports, notifications, and other responses.
  10. When the Company handles personal information of the Customer's personnel in charge and others for its own business operations, contract management, billing, sales communications, ensuring security, or other purposes independently determined by the Company, the Company's Privacy Policy shall apply.

Article 14 Statistical Information and Service Improvement

  1. The Company may process Customer Data, excluding Evaluated Content, into statistical and other information that cannot identify a specific Customer or individual and cannot be re-identified by reasonable means, and use such information for improving the quality of the Service, verifying evaluation criteria, researching and developing new functions and services, market analysis, and preparing publication materials.
  2. When performing the processing described in the preceding paragraph, the Company shall not re-identify the Customer or Subjects, nor cause any third party to do so.
  3. When disclosing benchmark results by Customer or by organization to third parties, the Company shall do so in a form that does not identify the Customer, or obtain the Customer's prior consent.
  4. The Company may use opinions, requests, or feedback regarding the Service provided by the Customer to the Company, free of charge, for service improvement and other purposes, to the extent that they do not contain the Customer's confidential information.

Article 15 Ownership of Rights and Use of Evaluation Results

  1. Intellectual Property Rights in the Service, the Company Website, standard exam questions, evaluation criteria, evaluation logic, algorithms, models, software, screens, report formats, and other materials provided by the Company shall belong to the Company or its licensors.
  2. Rights to the Customer's own exam questions created by the Customer and registered on the Service, and other materials registered on or provided to the Service by the Customer (hereinafter referred to as "Customer Materials"), shall belong to the Customer or the legitimate right holder. The Customer grants the Company a non-exclusive right to use Customer Materials for the period and to the extent necessary for providing the Service.
  3. The Customer warrants that Customer Materials do not infringe the rights of third parties and that it holds the rights necessary to use them on the Service.
  4. The Customer may use, copy, and share Evaluation Results within the scope of the purpose of use of each Subscribed Service and as set forth in the provisions for each Individual Service. In addition, to the extent necessary for such purposes, the Customer may provide Evaluation Results to its affiliates, attorneys, certified public accountants, and other professionals, and to persons entrusted by the Customer with recruitment, human resources, training, and other related work. However, the Customer shall not disclose information including evaluation logic, non-public questions, the Company's trade secrets, or third-party rights beyond the necessary extent.

Article 16 External Services and AI Services

  1. The Service may be provided in conjunction with or by using External Services. When using AI Services, the Company shall transmit Customer Data (including Evaluated Content) to such External Services through the Service to the extent necessary for providing evaluation and other functions of the Service. In such case, the Company shall use such External Services only to the extent necessary for providing the Service, in accordance with Articles 12 and 13.
  2. When the Customer connects External Services to the Service based on its own account or a contract it has entered into, the terms of use, privacy policies, fees, and other conditions of such External Services shall apply, and the Customer shall be responsible for the contracts, settings, costs, and lawful use of such External Services.
  3. When the Company selects and uses External Services to provide the Service, the Company shall select such External Services with reasonable care and take contractual and technical measures necessary to fulfill the Company's obligations under these Terms. The Company shall not be relieved of its obligations under these Terms solely on the grounds that it uses External Services.
  4. Even in the case of the preceding paragraph, all or part of the Service may be affected by large-scale failures, specification changes, discontinuation, or other events of External Services beyond the Company's reasonable control. The Company shall endeavor to take alternative means or mitigation measures to the extent reasonably possible.
  5. Outputs of functions using generative AI or other probabilistic processing may contain inaccurate, incomplete, or inappropriate content, or content involving the rights of third parties. Prior to any use that significantly affects Subjects or other important use, the Customer shall, as necessary, conduct human review or other reasonable verification.

Article 17 Retention, Export, and Deletion of Data

  1. The retention periods for Customer Data and Evaluation Results stored in environments managed by the Company shall be as set forth in the following items:
    • (1) Evaluated Content stored in environments managed by the Company under the form of provision set forth in Article 23, paragraph 4, shall be retained only for the period necessary for evaluation processing, and shall be deleted from the cache server managed by the Company promptly after completion of the evaluation processing and within 24 hours of its acquisition by the Company. The handling of Customer Data transmitted to External Services by such External Services shall be governed by Articles 13 and 16.
    • (2) Customer Data and Evaluation Results other than those described in the preceding item shall be retained for as long as the Subscribed Services using such data continue and for 60 days after the termination of all Subscribed Services using such data, and thereafter shall be deleted or anonymized within a reasonable period, except for those that need to be retained due to legal retention obligations, dispute resolution, or other legitimate reasons.
  2. During the term of the Service Agreement, the Customer may export Customer Data or Evaluation Results using functions provided by the Company or by methods prescribed by the Company. However, this excludes Evaluated Content, data already deleted due to the expiration of the retention period, evaluation logic, non-public questions, third-party rights, and other information that the Company reasonably excludes from export.
  3. After the termination of the Service Agreement or a Subscribed Service, the Customer may export Customer Data or Evaluation Results exportable under the preceding paragraph within 60 days from the date of termination.
  4. Customer Data stored in backups shall be deleted 7 days after its deletion from the production environment. The Company shall have no obligation to restore deleted data to the Service.
  5. The Customer shall not rely on the Service as its sole means of storage and shall maintain appropriate backups or records of data necessary for its business.

Chapter 3 Special Provisions for Skill Interview

Article 18 Contents of Skill Interview

  1. In Skill Interview, the Company provides coding exams prescribed by the Company, AI collaboration-format evaluations, and other recruitment screening support functions.
  2. The Customer may select question areas, difficulty levels, and other conditions within the scope prescribed by the Company. The classification, contents, scoring criteria, and evaluation methods of standard questions shall be determined, improved, or changed by the Company at its reasonable discretion.
  3. In the AI collaboration format, Subjects may be allowed to use AI agents and other tools, and code, prompts, AI outputs, revision processes, token counts, costs, number of turns, and other usage information may be recorded and analyzed. The Customer shall appropriately explain to Subjects the acquisition and use of such information.
  4. If the Customer establishes its own screening rules, such as those regarding the exam environment, permitted AI and materials, identity verification, and fraud prevention, in addition to the exam and evaluation rules presented by the Company, the Customer shall clearly indicate them to Subjects in advance.
  5. If the Customer has purchased exam administration rights for Skill Interview in bulk based on the Order Documents, such rights may be used only within the Usage Period of Skill Interview. Any rights remaining unused at the expiration of the Usage Period shall expire and shall not be carried over to the renewed Usage Period, even if the Usage Period of Skill Interview is renewed. Unless otherwise provided in these Terms or the Order Documents, the Company shall not refund fees for such unused rights.

Article 19 Exam Questions and the Like

  1. Standard exam questions and their answers and scoring information are confidential information of the Company, and the Customer shall not disclose or use them beyond the extent necessary for conducting recruitment screening.
  2. When the Company creates, reviews, or adjusts original exam questions for the Customer, the Intellectual Property Rights in such exam questions and other deliverables newly created by the Company shall belong to the Company unless otherwise provided in the Order Documents. The Customer may use such deliverables during the term of the Service Agreement within the scope of the purpose of using the Subscribed Services. Rights to materials provided by the Customer are reserved to the Customer or the legitimate right holder. The fees and other individual terms for such work shall be set forth in the Order Documents.

Article 20 Input Data and Evaluation Results

  1. The Company shall score and analyze Subjects' answers, source code, interactions with AI, and other input data according to criteria and methods prescribed by the Company, and provide Evaluation Results to the Customer.
  2. The Customer may use Evaluation Results for recruitment screening of the relevant Subject and for explanations, verification, internal reporting, and other purposes reasonably incidental thereto.
  3. When using Evaluation Results for hiring decisions, the Customer shall, in light of their nature and limitations, not make decisions that significantly affect Subjects mechanically on the sole basis of Evaluation Results, and shall review reasonable information such as relevance to the job, interviews, and career history, depending on the nature of the decision.

Article 21 Hiring Decisions and Disclaimer of Employment Placement

  1. Skill Interview supports recruitment screening by the Customer, and the Company does not engage in employment placement under the Employment Security Act, make hiring decisions, present employment conditions, or enter into employment contracts.
  2. Recruitment of Subjects, acquisition of personal information, setting of screening criteria, hiring decisions, notification of results, employment conditions, and responses to inquiries or objections from Subjects shall be carried out at the Customer's responsibility.
  3. The Customer shall not unduly collect or use information unrelated to the aptitude and abilities of Subjects, and shall conduct fair recruitment screening.

Chapter 4 Special Provisions for Skill Assessment

Article 22 Contents and Evaluation Methods of Skill Assessment

  1. In Skill Assessment, the Company evaluates and visualizes AI collaboration skills and other AI utilization skills of the Customer's officers, employees, and other Subjects, and provides Evaluation Results.
  2. Within the scope of functions available in the Subscribed Services, the Customer may select and use either or both of the following evaluation methods:
    • (1) Evaluation based on work logs: a method of acquiring and analyzing Subjects' AI usage in their work and other data prescribed by the Company.
    • (2) Test-based evaluation: a method in which Subjects work on tasks in tests provided by the Company using AI and other tools prescribed by the Company, and their answers, deliverables, interactions with AI, and other information prescribed by the Company are analyzed.
  3. Based on information acquired through the methods described in the preceding paragraph, the Company shall generate scores, analysis results, comparison results, evaluation rationales, improvement suggestions, feedback, and other Evaluation Results, and provide them to Subjects or the Customer in accordance with the specifications of the Service.
  4. The Customer may add seats for Skill Assessment during the Usage Period by requesting so in the manner prescribed by the Company. The number of seats, including seats added during the Usage Period, cannot be reduced during the Usage Period, and the Company shall not reduce or refund fees even if the actual number of users falls below the number of seats.

Article 23 Evaluation Based on Work Logs

  1. If the Customer uses evaluation based on work logs, the Company may, in connection with Subjects' use of AI Services in their work, acquire and analyze the usage status of AI Services, AI usage logs, Evaluated Content, and other information necessary for evaluating AI collaboration skills, through software, middleware, or other mechanisms provided or managed by the Company.
  2. The Customer shall use evaluation based on work logs to the extent necessary and appropriate for achieving the business purposes explained to Subjects, and shall operate it appropriately so as not to unnecessarily acquire or analyze non-business or private AI usage, private communications, personal accounts, or other information that Subjects reasonably expect to be in their private sphere.
  3. If confidential information, personal information, customer data, source code, or other information whose transmission to third parties is restricted is entered into AI Services, the Customer shall, in light of the possibility that such information may be transmitted to and processed by the Company and its subcontractors for evaluation by the Service, confirm that such processing is permitted under its internal rules, contracts with third parties, and other conditions applicable to the Customer.
  4. In the form of provision in which Evaluated Content is processed in an environment managed by the Company, the Company may temporarily store Evaluated Content acquired in evaluation based on work logs on a cache server managed by the Company to the extent necessary for evaluation processing. The storage and deletion of such Evaluated Content shall be governed by Article 17, paragraph 1, item 1. Handling by AI Service providers and other subcontractors shall be governed by Article 13.
  5. If, under a form of provision different from the preceding paragraph, Evaluated Content is processed in an environment managed by the Customer or another environment not managed by the Company, such Evaluated Content shall not be transmitted to or stored in an environment directly managed by the Company, and may be transmitted from the environment managed by the Customer to AI Services used by the Company to provide the Service, for evaluation processing. The acquisition, storage, deletion, and other handling of Evaluated Content under such form of provision shall be as set forth in the service specifications presented by the Company. Handling by such AI Services shall be governed by Articles 13 and 16.

Article 24 Test-Based Evaluation and Self-Learning

  1. If the Customer uses test-based evaluation under Article 22, paragraph 2, item 2, the Company shall provide Subjects with tests and other evaluation environments to be worked on using AI and other tools prescribed by the Company.
  2. The Company may acquire and analyze Subjects' answers to tests, deliverables, source code, prompts, AI outputs, interactions with AI, and other information prescribed by the Company, and provide scores, evaluation rationales, areas for improvement, feedback, and other Evaluation Results.
  3. Subjects may take tests multiple times to the extent permitted by the Company, and use the Service to improve their own AI collaboration skills and other AI utilization skills while reviewing Evaluation Results and feedback.
  4. The Company does not guarantee that repeated test-taking or the use of Evaluation Results or feedback will improve Subjects' abilities, scores, work performance, or any other specific outcome.

Article 25 Explanation and Notification to Subjects

  1. Before starting to use Skill Assessment, the Customer shall clearly indicate or notify Subjects of the following matters in an easy-to-understand manner, depending on the evaluation methods it uses:
    • (1) The purpose of introducing Skill Assessment and the purposes of use of Evaluation Results
    • (2) The evaluation methods to be used (work logs or test format)
    • (3) The types of data to be acquired and analyzed, the methods of acquisition, and the fact that such data will be processed for evaluation purposes by the Company or AI Services used by the Company
    • (4) The main contents of Evaluation Results and their limitations
    • (5) The persons who may view Evaluation Results and the scope of internal sharing
    • (6) Retention periods, deletion, contact points for inquiries, whether Evaluation Results will be provided to the Subjects themselves, and other handling
    • (7) Whether and to what extent Evaluation Results will be used for personnel evaluation, placement, promotion, compensation, disciplinary action, or other personnel decisions
  2. If the Customer uses evaluation based on work logs, in addition to the preceding paragraph, the Customer shall clearly indicate or notify Subjects of matters necessary to understand the scope of monitoring, such as the AI Services, devices, or accounts subject to acquisition, the methods of data acquisition, and the handling of private use.
  3. To support the Customer's explanations and notifications under the preceding two paragraphs, the Company shall provide, on the Service or by other reasonable means, information reasonably necessary regarding the acquisition and processing of data by the Company, the use of AI Services, retention periods, and other matters managed by the Company.

Article 26 Use of Evaluation Results and Human Review

  1. Evaluation Results are information based on indicators and analysis methods prescribed by the Company, and do not completely or conclusively indicate Subjects' abilities, performance, aptitude, or other characteristics, or future outcomes.
  2. The Customer shall use Evaluation Results within the scope of the purposes of use of the Subscribed Services and the purposes clearly indicated to Subjects.
  3. When using Evaluation Results for hiring, placement, promotion, personnel evaluation, compensation, disciplinary action, non-renewal of employment, dismissal, or other decisions that significantly affect Subjects, the Customer shall, in light of the nature and limitations of Evaluation Results, not make such decisions mechanically on the sole basis of Evaluation Results, conduct reasonable human review appropriate to the nature of the decision, and take into account the Subjects' duties, environment, circumstances, and other reasonable information.

Article 27 Continuous Evaluation and Comparison of Results

  1. When Skill Assessment is used multiple times or continuously for a Subject, the Company may record past and current Evaluation Results, exam history, and other information prescribed by the Company, and provide changes over time and other information to the Subject or the Customer.
  2. Evaluation Results and comparison results thereof may be affected by evaluation methods, the time of evaluation, the usage environment, and other conditions. The Company does not guarantee that Evaluation Results or changes therein completely or conclusively indicate Subjects' abilities or work performance.

Chapter 5 Provision, Suspension, and Termination of the Service

Article 28 Changes, Suspension, and Termination of Service Contents

  1. The Company may change the functions, specifications, screens, evaluation criteria, and other contents of the Service when there is a reasonable need, such as improving the Service, complying with laws and regulations, ensuring security, or responding to changes in External Services.
  2. When making a change that materially disadvantages the Customer's use of the relevant Subscribed Service, the Company shall, in principle, notify the Customer at least 30 days before the effective date of such change, except where there is an urgent need for legal or security reasons.
  3. If the change described in the preceding paragraph substantially restricts the main functions of a Subscribed Service and the Company is unable to provide reasonable alternative functions or measures, the Customer may cancel such Subscribed Service by the effective date of such change. In such case, the Company shall refund the portion of the fees prepaid by the Customer that corresponds to the unprovided period after the date of cancellation.
  4. The Company may temporarily suspend or interrupt all or part of the Service in any of the following cases:
    • (1) When performing regular or emergency maintenance, inspections, or updates
    • (2) When failures occur in communication lines, cloud services, External Services, power supply, or the like
    • (3) When there is a security risk such as unauthorized access, cyberattacks, or vulnerabilities
    • (4) In the event of disasters, infectious diseases, war, government measures, or other force majeure
    • (5) In other cases where suspension or interruption is reasonably necessary
  5. Except in urgent cases, the Company shall endeavor to notify the Customer of any suspension or interruption described in the preceding paragraph in advance where possible, or promptly after the fact where advance notice is difficult due to urgency or the like.
  6. When terminating an Individual Service in its entirety, the Company shall, in principle, notify the Customer at least 60 days before the termination date. If the Company terminates a paid Individual Service during the contract period for its own convenience and there is an unprovided period for which the Customer has prepaid, the Company shall refund the fees corresponding to such unprovided period.
  7. Changes to fees, Usage Periods, and other material contractual terms set forth in the Order Documents shall be governed by Article 3 or Article 37, not by this Article.

Article 29 Suspension of Use and Termination

  1. If the Customer falls under any of the following items, the Company may suspend the account or all or part of the Service, or terminate all or part of the Service Agreement:
    • (1) The Customer has materially breached these Terms or the Order Documents and fails to cure such breach within a reasonable period specified by the Company in its demand for cure.
    • (2) The Customer has delayed payment of fees and fails to pay despite the Company's demand for payment within a reasonable period.
    • (3) The application contains material false information.
    • (4) The Customer has caused infringement of third-party rights, serious and undue disadvantage to Subjects, serious security risks, or other problems that make it difficult to continue providing the Service.
    • (5) The Customer has suspended payments or become insolvent, or a petition has been filed for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or other similar proceedings.
    • (6) The Customer has been subject to attachment, disposition for delinquent taxes, or other serious deterioration in its credit standing.
    • (7) The Customer has not used the Service for 12 months or more and does not respond to the Company's reasonable communications.
    • (8) There are other serious grounds that make it difficult to continue the Service Agreement.
  2. Notwithstanding the preceding paragraph, if a breach is by its nature serious and incurable, or if there is a risk that serious damage will be caused to the Company, Subjects, or third parties unless the Service is urgently suspended, the Company may suspend use or terminate to the extent necessary without prior demand.
  3. If the Customer falls under any item of paragraph 1, the Customer shall automatically lose the benefit of time with respect to its monetary obligations to the Company.
  4. The Company shall limit the scope of suspension of use or termination to a reasonable extent in light of the nature, impact, and urgency of the breach.
  5. If the Company breaches a material obligation set forth in these Terms or the Order Documents and fails to cure such breach within a reasonable period of 30 days or more specified by the Customer in its demand for cure, the Customer may terminate the Subscribed Services affected by such breach. However, no demand shall be required if such breach is by its nature serious and incurable.
  6. If the Customer terminates a Subscribed Service pursuant to the preceding paragraph, the Company shall refund the portion of the fees prepaid by the Customer that corresponds to the unprovided period after the date of termination.

Article 30 Usage Period, Renewal, and Cancellation

  1. The usage period of each Subscribed Service (hereinafter referred to as the "Usage Period") shall be as set forth in the Order Documents. If the Order Documents do not specify a Usage Period, it shall be one year from the start date of use (the date on which the Company starts providing the relevant Subscribed Service).
  2. Unless otherwise provided in the Order Documents, if neither the Company nor the Customer gives notice of non-renewal at least 30 days before the expiration date of the Usage Period, the Subscribed Service shall be automatically renewed for the same period and on the same terms, and the same shall apply thereafter.
  3. Unless these Terms or the Order Documents provide for early cancellation, the Customer may not cancel a Subscribed Service during the Usage Period for its own convenience.
  4. Unless otherwise provided in these Terms or the Order Documents, in the case of early cancellation for the Customer's convenience, the Company shall not refund fees already received.

Article 31 Effects of Termination

  1. Upon termination of the Service Agreement or a Subscribed Service, the Customer shall immediately cease using the terminated service and delete or return the software, authentication information, and other items designated by the Company.
  2. The Customer shall remain obligated to pay fees and other obligations incurred up to the date of termination.
  3. Export and deletion of Customer Data shall be governed by Article 17.
  4. If only some of the Subscribed Services are terminated, the other Subscribed Services and common platform functions shall remain in effect. However, all or part of the functions that require technical linkage with the terminated Subscribed Services may become unavailable.

Chapter 6 General Provisions

Article 32 Warranties of the Company and Limitations Thereof

  1. The Company warrants to the Customer the following matters:
    • (1) That it will provide the Service with reasonable professional care and technical standards
    • (2) That the Service will be provided, in all material respects, in accordance with these Terms, the Order Documents, and the specifications expressly incorporated therein
    • (3) That it holds the rights and authority necessary to provide the Service
    • (4) That it will comply with laws and regulations applicable to the Company in its provision of the Service
  2. Notwithstanding the preceding paragraph, the Company does not warrant that the Service is fit for any particular purpose of the Customer or Subjects; that it is complete, accurate, up-to-date, continuous, or uninterrupted; that it detects all fraud, errors, or biases; or that it is available in all environments.
  3. Evaluation Results are decision-support information based on data, evaluation criteria, algorithms, and analysis methods prescribed by the Company. The Company does not guarantee Subjects' abilities, aptitude, work performance, retention after hiring, learning outcomes, productivity, ROI, or any other specific result.
  4. The Company shall not be liable for the Customer's decisions regarding hiring, human resources, development, placement, treatment, disciplinary action, or other matters, or for disputes with Subjects based on such decisions, except where attributable to the Company.
  5. Figures or results presented by the Company through materials, demos, case studies, estimates, oral explanations, or other means are reference information, unless expressly incorporated into the Order Documents as an individual warranty, and do not guarantee equivalent results.
  6. The Customer shall be responsible for compliance with laws and regulations, labor rules, industry regulations, contracts, and internal rules applicable to the methods and purposes of the Customer's use of the Service, explanations to Subjects, personnel decisions, and other matters determined by the Customer. The Company shall be responsible for compliance with laws and regulations applicable to the Company with respect to its design and provision of the Service.

Article 33 Limitation of Liability for Damages

  1. If the Company or the Customer is liable to the other party for damages in connection with the Service Agreement, each party's liability shall be limited to ordinary and direct damages actually incurred by the other party due to reasons attributable to such party, and neither party shall be liable for lost profits, loss of business opportunities, indirect damages, special damages, or consequential damages. However, the limitation to ordinary and direct damages shall not apply to reasonable damages and costs relating to third-party claims under Article 34.
  2. The total amount of liability for damages owed by one party to the other under these Terms and indemnification liability under Article 34 shall be limited to the total amount of fees paid or payable by the Customer to the Company for the Subscribed Service that directly caused such damages during the 12 months preceding the date on which the damages occurred. If the contract term of such Subscribed Service is less than 12 months, the limit shall be the total amount of fees paid or payable by the Customer for such contract term.
  3. Notwithstanding the preceding paragraph, the total amount of liability for damages owed by one party for breach of confidentiality obligations, breach of obligations regarding the handling of personal data or information security, and infringement of Intellectual Property Rights as set forth in Article 34 shall be limited to twice the cap set forth in the preceding paragraph.
  4. The preceding three paragraphs shall not apply to damages caused by the willful misconduct or gross negligence of the party causing the damages.

Article 34 Third-Party Claims and Infringement of Intellectual Property Rights

  1. If the Company receives a claim of infringement or other claim from a Subject or other third party due to the Customer's Customer Data, Customer Materials, methods of using the Service, personnel decisions, explanations to Subjects, or other reasons attributable to the Customer, the Customer shall handle such claim at its own expense and responsibility, and compensate the Company for reasonable damages and costs incurred by the Company as a result of such claim.
  2. If the Customer receives a claim from a third party alleging that the Service itself infringes the Intellectual Property Rights of a third party in Japan as a result of the Customer's use of the Service in accordance with these Terms and the Order Documents, the Company shall handle such claim at its own expense and responsibility, and compensate the Customer for reasonable damages and costs incurred by the Customer as a result of such claim, within the scope set forth in Article 33.
  3. The preceding paragraph shall not apply to claims arising from any of the following:
    • (1) Customer Data or Customer Materials
    • (2) Modification or alteration of the Service by the Customer or a third party without the Company's consent
    • (3) Combination with products, services, or data not designated or approved by the Company
    • (4) Continued use in the previous manner without reasonable grounds after the Company has presented an alternative method to avoid infringement
    • (5) Use of the Service in violation of these Terms or the Order Documents
  4. If a claim described in paragraph 2 arises or is reasonably likely to arise, the Company may, at its option and expense, take any of the following measures:
    • (1) Obtain the rights necessary for the Customer to continue using the Service
    • (2) Modify or replace the Service with a non-infringing one having substantially equivalent functions
    • (3) If it is reasonably difficult to take the measures described in the preceding two items, terminate the affected Subscribed Services and refund the portion of the fees prepaid by the Customer that corresponds to the unprovided period after the date of termination
  5. A party seeking indemnification under paragraph 1 or 2 shall, upon receiving a claim from a third party, notify the other party without undue delay and reasonably cooperate in the other party's defense and settlement. If a delay in notification materially prejudices the other party's defense, the other party's liability shall be reduced or exempted to the extent of such prejudice.
  6. The indemnifying party shall not, without the other party's prior consent, enter into any settlement that includes an admission of liability by the other party, obligations of the other party other than the payment of money, or other terms imposing a material burden on the other party.

Article 35 Confidentiality

  1. "Confidential Information" means non-public technical, sales, business, financial, organizational, customer, and other information disclosed by one party (hereinafter referred to as the "Disclosing Party") to the other party (hereinafter referred to as the "Receiving Party"), or learned by the Receiving Party, in connection with the Service Agreement or the Service. However, this excludes information that was publicly known at the time of receipt, information lawfully held before receipt, information that became publicly known after receipt through no fault of the Receiving Party, information obtained from a third party with legitimate authority without any confidentiality obligation, information independently developed without reliance on Confidential Information, and information that the Disclosing Party has confirmed in writing is not Confidential Information.
  2. The Receiving Party shall use Confidential Information solely for the purpose of performing the Service Agreement and shall not disclose it to third parties without the Disclosing Party's prior consent.
  3. Notwithstanding the preceding paragraph, the Receiving Party may disclose Confidential Information to its officers and employees, affiliates, contractors, attorneys, certified public accountants, tax accountants, and other professionals to the extent necessary for performing the Service Agreement. In such case, the Receiving Party shall impose on such recipients confidentiality obligations equivalent to those under this Article, except for persons who owe legal confidentiality obligations.
  4. The Receiving Party may disclose Confidential Information when required by laws and regulations or by orders of courts or administrative agencies. In such case, the Receiving Party shall notify the Disclosing Party in advance to the extent permitted by law.
  5. Upon termination of the Service Agreement or upon reasonable request by the Disclosing Party, the Receiving Party shall return or destroy Confidential Information. However, this shall not apply where there are legitimate reasons such as legal retention, ordinary backups, or dispute resolution, and this Article shall continue to apply to retained information.
  6. The obligations under this Article shall survive for five years after the termination of the Service Agreement. However, with respect to trade secrets and personal data, they shall apply for as long as their confidentiality or legal obligations continue.

Article 36 Exclusion of Antisocial Forces

  1. The Company and the Customer each represent and warrant that neither it nor its officers and the like are organized crime groups, members of organized crime groups, persons for whom five years have not passed since ceasing to be members of organized crime groups, quasi-members of organized crime groups, companies related to organized crime groups, corporate racketeers, or other persons equivalent thereto (hereinafter collectively referred to as "Antisocial Forces"), and that it has no relationship with Antisocial Forces, such as providing funds.
  2. The Company and the Customer shall not, by themselves or through third parties, engage in any of the following acts:
    • (1) Violent demands
    • (2) Unreasonable demands beyond legal responsibility
    • (3) Threatening behavior or use of violence in connection with transactions
    • (4) Damaging the credibility of the other party or obstructing the other party's business by spreading rumors or using fraudulent means or force
    • (5) Other acts equivalent to the preceding items
  3. If one party violates either of the preceding two paragraphs, the other party may terminate all or part of the Service Agreement without any demand, and shall not be liable for any damages incurred by the violating party as a result of such termination.

Article 37 Changes to these Terms

  1. The Company may change these Terms in any of the following cases:
    • (1) When the change conforms to the general interests of Customers
    • (2) When the change does not contradict the purpose of the Service Agreement and is reasonable in light of the necessity of the change, the appropriateness of the changed contents, the provisions of this Article, and other circumstances
  2. When changing these Terms pursuant to the preceding paragraph, the Company shall make known the contents of the change, its effective date, and the revised Terms by the effective date through posting on the Company Website, email, display on the Service, or other appropriate methods.
  3. When changing fees, limitations of liability, purposes of use of Customer Data, or other matters that materially disadvantage the Customer, the Company shall notify the Customer at least 30 days before the effective date, except where there is an urgent need for legal or security reasons.
  4. Changes that do not satisfy the requirements of paragraph 1 shall apply upon obtaining the Customer's consent.
  5. Fees, Usage Periods, and other individual terms set forth in the Order Documents shall be changed through the Order Documents or the agreement of the parties, not under this Article.

Article 38 Communications and Notices

  1. Communications from the Customer to the Company and notices from the Company to the Customer shall be made through the contact information stated in the Order Documents, registered email addresses, notifications on the Service, postings on the Company Website, or other reasonable methods prescribed by the Company.
  2. The Customer shall keep its contact information up to date at all times, and if a notice fails to arrive because the Customer did not notify the Company of a change, the notice shall be deemed to have arrived at the time it would normally have arrived.

Article 39 Assignment of Contractual Status and the Like

  1. Neither the Company nor the Customer may assign, transfer, pledge as security, or otherwise dispose of its contractual status under the Service Agreement or its rights and obligations under these Terms to a third party without the other party's prior consent in writing or by electronic means.
  2. Notwithstanding the preceding paragraph, the Company or the Customer may transfer its contractual status under the Service Agreement and the rights and obligations incidental thereto to an affiliate or third party that succeeds to the business covered by the Service Agreement in connection with a merger, company split, business transfer, or other reorganization. In such case, the transferring party shall notify the other party in advance to the extent reasonably possible legally and commercially.
  3. With respect to a transfer by the Customer under the preceding paragraph, the Company's prior consent shall be required if the successor is a business competing with the Company, or if there is a reasonable risk that the succession will materially harm the payment of fees or other legitimate interests of the Company.
  4. When the Company transfers Customer Data to a successor pursuant to this Article, the Company shall handle it in accordance with applicable laws and regulations and these Terms.

Article 40 Entire Agreement

  1. The Service Agreement consists of these Terms, the Order Documents, and special provisions concluded based thereon, and constitutes the entire agreement between the Company and the Customer with respect to its subject matter.
  2. Sales materials, proposals, demos, oral explanations, emails, and other representations or communications shall not constitute warranties or obligations under the Service Agreement unless expressly incorporated into the Order Documents or special provisions.

Article 41 Severability

  1. Even if any provision of these Terms or any part thereof is determined to be invalid or unenforceable by law, the other provisions and the remaining part shall continue in full force and effect.
  2. The Company and the Customer shall consult with each other so that the invalid or unenforceable part is replaced with lawful and enforceable contents that most closely reflect its intent and economic effect.

Article 42 Survival

  1. Article 8 (to the extent relating to monetary obligations incurred up to the termination of the Service Agreement), Article 11, paragraph 2, item 2, Article 14, Article 15, Article 19, paragraph 1, Article 20, paragraphs 2 and 3, Article 26, Article 27, Articles 31 through 35, Articles 39 through 43, and other provisions that by their nature should survive the termination of the Service Agreement shall remain in effect even after the termination of the Service Agreement.
  2. Articles 12, 13, 16, and 17 shall continue to apply after the termination of the Service Agreement to the extent that the Company holds or processes Customer Data or other information.

Article 43 Governing Law, Jurisdiction, and Consultation

  1. The Service Agreement shall be governed by and construed in accordance with the laws of Japan.
  2. The Tokyo District Court or the Tokyo Summary Court shall have exclusive jurisdiction as the court of first instance for all disputes arising out of or relating to the Service Agreement.
  3. In the event of matters not set forth in these Terms or the Order Documents, or doubts regarding their interpretation, the Company and the Customer shall consult with each other in accordance with the principle of good faith and seek a resolution.
  • [Established on November 29, 2021]
  • [Revised on March 18, 2022]
  • [Revised on July 18, 2022]
  • [Revised on December 20, 2022]
  • [Revised on January 20, 2023]
  • [Revised on March 14, 2023]
  • [Revised on October 3, 2023]
  • [Revised on January 15, 2024]
  • [Revised on June 3, 2025]
  • [Revised on September 25, 2026]

This English version is a translation provided for reference only. In the event of any discrepancy between the Japanese and English versions, the Japanese version shall prevail.