[Resolved] Issue Preventing Start of Demos and Tests on HireRoo (2025-08-23)

We would like to report on the system incident that occurred from the afternoon of Saturday, August 23, 2025.

We sincerely apologize for the significant inconvenience this caused.

Overview of the Issue Starting at 18:16 on Saturday, August 23, 2025, candidates attempting to take tests that included coding-format questions on the HireRoo service were unable to start demos or tests for an extended period.

Time of Occurrence Saturday, August 23, 2025, 18:16 – Sunday, August 24, 2025, 9:12 JST

Cause Server memory pressure

Scope of Impact The incident also affected tests in progress. We are individually contacting the affected companies.

We sincerely apologize once again for the inconvenience caused.

We will continue to implement preventive measures to provide a more stable service.