[Resolved] Access Issue on HireRoo Service (2025-04-01)

We would like to report that the system incident that began at 11:57 on Tuesday, April 1, 2025, has been resolved.

We sincerely apologize for the significant inconvenience this caused.

〈Overview of the Issue〉 Starting at 11:57 on Tuesday, April 1, 2025, a defect occurred on the HireRoo service that prevented company-side accounts from accessing the service.

〈Time of Occurrence〉 Tuesday, April 1, 2025, 11:57 – 13:49 JST

〈Cause〉 An error that occurred in connection with a feature release

〈Scope of Impact〉 There was no impact on tests being taken by candidates.

We sincerely apologize once again for the inconvenience caused.

We will continue to implement preventive measures to provide a more stable service.