[Resolved] Loading Issue on HireRoo Service (2025-05-26)

We would like to report that the system incident that began on the morning of Monday, May 26, 2025, has been resolved. We sincerely apologize for the significant inconvenience this caused.

〈Overview of the Issue〉 Starting at 10:31 on Monday, May 26, 2025, a defect occurred on the HireRoo service that prevented retrieval of test data on the company side.

〈Time of Occurrence〉 Monday, May 26, 2025, 10:31 – 11:43 JST

〈Cause〉 Increased database load due to a temporary spike in requests

〈Scope of Impact〉 The incident affected tests being taken by candidates. We are individually contacting the affected companies.

We sincerely apologize once again for the inconvenience caused.

We will continue to implement preventive measures to provide a more stable service.