[Resolved] Access Issue on HireRoo Service (2024-12-23)
FAQMon 12/23 13:59
The service is currently usable for most users, but some users are still experiencing connection difficulties due to DNS server cache. There is no immediate workaround for this and we appreciate your patience. We sincerely apologize for the inconvenience.
Mon 12/23 9:47
We would like to report that the system incident that occurred from 11:35 on Sunday, December 22, 2024 onward has been resolved.
We sincerely apologize for the significant inconvenience this caused.
〈Overview of the Issue〉 Starting from 11:35 on Sunday, December 22, 2024, a defect occurred that prevented access to the HireRoo service.
〈Observed Symptoms〉 Both company users and candidates were unable to access the service.
〈Time of Resolution〉 The issue was resolved at 9:47 on Monday, December 23, 2024.
Impact on tests that were already in progress is currently under investigation. We will contact affected parties individually regarding any impacted tests.
We sincerely apologize once again for the inconvenience caused.